Privacy Policy

Last updated: July 1, 2025

This Privacy Policy describes how SweetStudy Bidding Bot ("we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Site") and our desktop application, the SweetStudy Bidding Bot (the "Bot").

1. Information We Collect

We collect information in the following ways:

  • Information You Provide to Us: This includes your email address when you purchase a license or contact us for support.
  • Payment Information: When you purchase a subscription, your payment details are processed by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
  • Information Collected by the Bot:
    • Credentials: To function, the Bot requires your SweetStudy login credentials and your license key. For your security, this information is stored locally on your computer using your operating system's native, secure credential manager (e.g., macOS Keychain, Windows Credential Manager). We do not have access to this information.
    • Usage Data: The Bot maintains a local log of its activity, such as questions it has processed or bid on. This data is stored on your computer and is not transmitted to us.
  • Information Collected Automatically (Website): Like most websites, we may collect standard log data, including your IP address, browser type, and pages visited, to help us analyze traffic and improve our Site.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site and the Bot.
  • Process your transactions and manage your subscription.
  • Respond to your support requests and questions.
  • Communicate with you about updates, security alerts, and other administrative messages.
  • Improve our services and develop new features.

3. Data Security

We are committed to protecting your data. As stated above, your most sensitive information (SweetStudy credentials) is stored locally on your machine using industry-standard encryption provided by your operating system. We implement reasonable security measures on our Site and servers to protect your account information. However, no method of transmission or storage is 100% secure.

4. Data Retention

We retain your personal information (such as your email and license status) for as long as your subscription is active or as needed to provide you with services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].